Tips to Enhance the Experience at Your Holiday Rental

As the owner of a holiday rental, you play a crucial role in your guests' holidays. The experience they have at your rental can shape the memories they take from their entire trip. In PLACID’s blog, we offer some tips to improve your guests' experience, turning them into the best ambassadors for your property.

Take Care of the Welcome

First impressions count. To meet your guests' expectations from the start, it's important that the welcome is impeccable. 

Besides ensuring perfect cleanliness and order, add special touches: prepare water and a small snack for them to recharge after their journey. Provide useful information about the city, tourist attractions, and restaurants. These gestures will make your guests feel welcomed right from the beginning.

Ensure the Property is Well-Equipped

It's essential that your holiday rental is well-equipped. Make sure the Wi-Fi connection works properly and leave the passwords visible. In winter, check that the heating works and that there are enough blankets. Ensure there are enough glasses, cutlery, and plates, and that they are in good condition. To stand out, think about what you would like to find: a breakfast option for the first morning after the trip can be a highly appreciated detail.

Make Your Rental a Great Place to Rest Between Visits

Traveling and sightseeing also require moments of rest. Provide your guests with a pleasant place to relax before continuing with their itinerary. 

Some ideas include a well-stocked library with books of various genres, including children's books, and some board games. Add a television with access to streaming platforms (Smart TV) and, of course, Wi-Fi. This way, their stay will be enjoyable even if they decide to spend some time indoors.

Personalize the Experience

Small gestures can make your guests feel that you have thought of them, showing your dedication to providing the best possible stay. For example, if you're hosting a family with children, leave coloring pencils and a notebook for them to draw. When preparing welcome details or breakfast, consider if they have specific dietary intolerances. These personal touches will make your guests feel valued and well taken care of, leaving the best memories of their stay at your holiday rental.

Ask for Feedback

At the end of their stay, ask your guests for feedback on your property. Their comments will help you continuously improve and incorporate aspects that enhance its appeal to future visitors.

These tips will help make stays at your holiday rental unforgettable, and many of your guests will be willing to recommend your property to others.

It's essential that these tips are complemented by impeccable basic services. This includes a smooth and efficient check-in, excellent customer service, and guaranteed cleanliness. To achieve this, it's best to have an ally like PLACID, which offers comprehensive holiday rental management. Our proposal is designed to attract more guests and maximize the profitability of your property. Discover our services and enhance your guests' experience.

Contact us now and turn your holiday rental into travelers' favorite!